Furniture FAQs

Frequently Asked Questions (FAQ)

1. What types of furniture do you offer?

We offer a wide range of furniture including living room sets, bedroom collections, dining room pieces, office furniture, outdoor collections, and custom designs. Our collections are designed to suit various styles—from modern minimalist to classic traditional.

2. Where are your products made?

Our products are crafted with quality in mind. Many of our pieces are designed in-house and produced in partnership with trusted manufacturers who adhere to strict quality standards. We proudly source materials both locally and internationally to ensure durability and style.

3. How do I place an order?

You can easily place an order through our website by selecting your desired product and clicking “Add to Cart.” If you need assistance or wish to speak with one of our design consultants, please call our customer service hotline or use our online chat feature.

4. Do you offer customization?

Yes! We understand that every space is unique. Many of our furniture items can be customized in terms of fabric, finish, dimensions, and style. Contact our design team for more details and to discuss your specific requirements.

5. What payment options are available?

We accept all major credit cards, debit cards, UPI , Phone Pay , Google Pay , Paytm , Razorpay and PayPal. For larger orders or commercial purchases, we also offer financing options. Please refer to our Payment Information page for more details.

6. How long does shipping take?

Shipping times vary based on your location and product availability. Generally, orders are processed within 3–5 business days and shipping can take an additional 7–14 business days. Custom orders may require additional time. Once your order is shipped, you will receive a tracking number via email.

7. Do you offer white-glove delivery and assembly?

Yes, we offer white-glove delivery service which includes careful handling, assembly, and placement of your furniture in your desired room. This service is available for an additional fee. Standard delivery options are also available if you prefer self-assembly.

8. What is your return policy?

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your product, please contact us within 30 days of delivery to discuss your options. Items must be in original condition and packaging. Some exclusions may apply, so please review our Return Policy for detailed information.

9. What warranties do you offer?

We stand by the quality of our products. Most of our furniture comes with a warranty that covers manufacturing defects for a specified period. Warranty details vary by product and are provided at the time of purchase. Please refer to your product documentation or our Warranty Information page for specifics.

10. How should I care for my new furniture?

Each piece of furniture comes with care and maintenance instructions. Generally, we recommend regular dusting, gentle cleaning with a soft cloth, and avoiding harsh chemicals. For upholstery, using a fabric protector can help maintain the look and longevity of your furniture. For more detailed care instructions, please refer to the care guide provided with your purchase.

11. Can I schedule a design consultation?

Absolutely! Our design consultants are available to help you select the perfect pieces for your space. You can schedule a free consultation through our website or by calling our customer service team. We’re here to help bring your vision to life.

12. How can I contact customer service?

Our customer service team is here to help. You can reach us by:

• Phone: +91-8875737023

• Live Chat: Available on our website during business hours in Bottom Right Corner Whatsapp Click there .

• Contact Form: Fill out the form on our Contact Us page

The quality of the furniture is outstanding, and the customer service is exceptional. Highly recommended!

-Rajesh Kumar

Hyderabad

★★★★★

Contact Us

Reach out for inquiries about our furniture brands in India.